Hi! I'm Allison

I'm a UX Researcher with a passion for fixing all the little things that make life harder than it needs to be.

Usability Testing

Contextual Inquiry

Journey Mapping

Usability Testing

Evaluating how easy and effective a product or service is to use by studying real users in realistic scenarios.

Contextual Inquiry

Observing and interviewing users in their natural environment to understand their goals, tasks, challenges, and needs.

Journey Mapping

Creating visual diagrams that illustrate the steps, actions, emotions, and touchpoints that users go through when interacting with a product or service.

Selected Work

Take a look below at some of my featured work for clients from the past few years.

DevX

Who and what is behind the various services used by developers at ADP? (And what is a “service” anyway?)

Discovery Interviews

Tax Notices

What happens when an ADP client is contacted by a tax agency?

Discovery Interviews

Design Workshop

Usability Testing

Open Companies Dashboard

How can ADP associates track clients’ progress at a glance?

Discovery Interviews

Usability Testing

Experience

I have been fortunate enough to work with several awesome companies. Below are some of my previous and current employers.